NEXA Mortgage, the nation's largest mortgage brokerage, announced a strategic partnership to implement Tidalwave's agentic AI technology platform. The implementation will be rolled out across NEXA's network of more than 3,200 loan officers operating in 48 states and Puerto Rico.
The collaboration allows Mesa, Ariz.-headquartered NEXA to integrate artificial intelligence solutions throughout its mortgage origination process. The implementation marks the first time a mortgage brokerage has implemented agentic AI technology at enterprise scale, according to the companies.
The Tidalwave SOLO platform’s mortgage automation capabilities include:
- Intelligent lead qualification;
- Automated document processing;
- Real-time underwriting support;
- Multilingual client communication;
- AI communication through mortgage contextualization technology (Tidalwave claims the tech is “hallucination-free”); and
- Dual automated underwriting system processing that simultaneously runs Fannie Mae's DU and Freddie Mac's LPA.
The NEXA-Tidalwave partnership aims to enhance borrower and loan officer experiences. According to Tidalwave, borrowers benefit from reduced application anxiety via agentic AI guidance, improved security through encrypted digital document storage, faster approval timelines through automated integrations, and a native mobile application providing real-time updates.
At the same time, the AI integration eliminates loan officers’ mundane tasks like manual documentation while intelligent condition mapping automatically handles underwriting requirements, significantly reducing administrative overhead.
Tidalwave also integrates with Plaid, Argyle, Truv, and ICE Mortgage Technology to automate income, employment, and asset verification, which is designed to eliminate redundant paperwork and manual entry.
As a result, contends Tidalwave, lenders have utilized the platform to automate up to 70% of manual tasks, cut costs by as much as $1,500 per loan, and free up loan officers from repetitive administrative work.
According to the companies, NEXA is implementing Tidalwave's SOLO through Bevri.ai, an independent AI solutions provider that partnered with Tidalwave to deliver mortgage automation to brokerages. Following the NEXA deployment, Bevri.ai plans to expand AI capabilities “to brokers throughout the mortgage channel.”
"NEXA is breaking new ground as the first mortgage brokerage to implement comprehensive agentic AI at this scale,” stated Mike Kortas, CEO of NEXA Mortgage, in a release. “We're not just leading the industry in AI adoption — we're pioneering something that has never been done before, setting the standard for what's possible in mortgage origination."
Jason duPont, the newly appointed chief operating officer at NEXA Mortgage, emphasized the partnership’s transformative impact. "At NEXA, we believe in an indefatigable mindset — never giving up on finding better ways to serve our clients and empower our team,” he stated. “By eliminating repetitive tasks, we're freeing our loan officers to focus on what they do best: being influencers who build relationships and help families achieve their homeownership dreams."
Diane Yu, founder and CEO of Tidalwave, contended the NEXA Mortgage partnership will “help brokers and ensure clearer, more complete loan files are delivered to lenders.” The company’s AI-powered platform lets brokers perform “one-touch” underwriting checks, Yu added, “raising the bar for efficiency across the mortgage industry.”
