Politics Is The Enemy Of Profits

With many of these posts often crossing the line of professionalism, is it time that individuals in our industry become more conscious of what they are posting and how it reflects not only on themselves, but the organization they represent?

Tamp Down The Flames

It is a well-known fact in the marketing world that more often than not, companies should avoid taking a stand on politically charged issues. By taking a firm stand on a divisive issue, a company is opening a can of worms and effectively alienating at least half of its potential clients, inviting backlash from opponents and angering current customers and employees. However, should the same advice hold for employees within a company? In many cases, I would argue that it should. Especially when they are using a professional profile to post about it.

For those of you that have highly visible positions in the mortgage industry or hold higher titles in your respective organizations, it becomes nearly impossible to separate you from your employer. So, while you may see posting strong political content on LinkedIn or on a profile you also use to promote your company as your right to express your opinion, the lines are actually blurred, and you are effectively sending out a politically charged message on behalf of your company. That, in turn, opens your company up to previously mentioned problems such as losing customers, inviting unwanted negative attention, and a whole host of other issues.

We have seen people in other industries get fired because of what they had posted on their personal social media profiles. It’s not far-fetched to think that it could happen in the mortgage industry as well.

Political commentary has leaked beyond the boundaries of personal Facebook profiles and onto profiles often reserved for company promotions, onto company pages and even onto LinkedIn, a social media platform usually reserved solely for professional networking and business endeavors.

Now I’m not saying that folks should delete their social media profiles entirely, mainly because we know that even still it is nearly impossible to not have a digital footprint nowadays. However, as a word to the wise, just err on the side of caution. Take a few seconds to reflect on what you want to post before you post it.

Rules, Or Regret

Not sure if it’s a potentially risky post? Then I urge you to treat all your future social media posts as if you were a recent college grad. Would your content prevent you from getting a job or would it make you unattractive to future employers? If it’s a yes, or a maybe, then don’t post it or keep it limited to your private pages.

Still itching to voice your potentially inappropriate political opinions? With the holidays here, apply the “Holidays with the Family Rule”. Would your post be an appropriate topic of conversation over holiday dinner with your family? If not, then it has no place on LinkedIn, unless you are okay being seen professionally as the crazy conspiracy theory-spouting uncle.

Social media has become a critical part of the mortgage industry and will continue to be in the future. But just a gentle reminder to all my colleagues in the industry, especially considering what I’ve seen over the last several months, you can have an active social media presence but make a point to maintain a high level of professionalism while doing so.