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Total Expert Introduces Customer IQ As Lenders Expand Use Of AI In Borrower Engagement

New platform focuses on identifying borrower intent and supporting real-time outreach, with implications for recapture and conversion

Tech
8 Things To Learn From This Former FedEx Worker Turned Mortgage Broker

From logistics to loans: How this FedEx exec took lessons from airbills and applied them to applications

Career
Where High-Income Borrowers Can Buy Faster

Midwest markets lead in doctor home affordability, with purchase timelines as low as 1–2 years versus 11+ in high-cost states

Analysis and Data
Home Sale Profits Drop Below 45%, Pressuring Move-Up Buyers And Concessions

Lower home sale returns are reshaping borrower equity, concessions, and transaction stability across U.S. markets

Analysis and Data
Apr 27, 2026
Master The Markets
Christopher Griffith Joins NEXA Lending As EVP Of VA Growth And Strategy

Former Be My Neighbor co-founder and Vetted VA advocate will scale VA lending at NEXA as the brokerage already outpaces the market with 11.5% of production in VA loans

People On The Move
Real Brokerage To Acquire RE/MAX Holdings In $880M Deal

Combination of The Real Brokerage and RE/MAX brings together 180,000 agents and a nationwide Motto Mortgage platform

C-Suite Strategies
Castlelake Moves Deeper Into Origination With Majority Stake In Resfin Partners

Majority stake in Resfin Partners signals deeper push into loan origination channels tied to rental and business-purpose credit

Non-QM
Credit Score Costs Surge, FHFA Move Opens Door To Mortgage Pricing Reset

Equifax data shows fallout rising and score costs driving nearly half of credit report expense while VantageScore 4.0 introduces new competition

Industry News
Salt Lake City Leads U.S. In Gen Z Ownership Of Larger Homes

Redfin data highlights where younger borrowers are gaining ground in larger homes, offering insight for mortgage originators

Analysis and Data