People ask me all the time to help them with their competitive advantage. They want to use creativity and innovation to find a way to the top. To find a way to the front – to find a way to beat out competition and become indispensable to their clients.
But one thing is often overlooked on this journey – and it is a simple building block of modern business.
That fundamental building block is common courtesy. It seems that common courtesy is not at all common anymore. Here is a list of the three biggest common courtesy offenders that you may be doing without even knowing it – and how to fix them once and for all so that you can get to the next level.
Close the Loop
In a world driven more and more by technology, the human element of connectivity can get lost in all the convenience. So, make an extra effort to close the loop. Return all emails, phone calls, and texts to close the loop.
Now I know you may be super slammed with 500 emails or texts or whatnot every day – and believe me, I get it – but closing the loop is one of the easiest ways to return common courtesy to your business and excel in all you do.
Reply to the person – even if it’s a short and brief reply – and close the loop.