Tavant, a provider of AI-powered fintech solutions and digital engineering, has released its TOUCHLESS AI Mortgage Origination Suite. This AI and Agentic AI-powered suite enables end-to-end AI transformation of mortgage origination from lead to funded loan, improving borrower experience, driving up lead conversion, reducing origination cost, and compressing cycle times.
The TOUCHLESS AI Mortgage Origination Suite provides modules to upgrade existing LOS and POS using Agentic AI Assistants, AI-powered Document Analysis, AI-assisted Underwriting, and an Agentic AI architecture that dynamically personalizes workflows and loan products and programs.
“TOUCHLESS now allows any lender to rapidly transition into the era of AI,” said Mohammad Rashid, head of TOUCHLESS at Tavant. “The industry’s promise of seamless borrower experience and lower origination cost has often fallen short. The TOUCHLESS AI suite allows lenders to rapidly wrap their LOS and POS to unlock higher borrower satisfaction, increased loan volumes, and dramatically lower origination costs. It’s time for the industry to truly move forward and bring the full power of AI to borrowers and employees.”
A core component of TOUCHLESS is MAYA, an intelligent AI assistant that provides personalized, real-time support and feedback throughout the entire application process for borrowers, loan officers, and underwriters. MAYA guides borrowers through complicated questions, steps in when they hesitate, and guides applications to submission, increasing conversion rates. It helps borrowers clear conditions, thus improving the borrower experience. MAYA explains nuances in mortgage products and programs and can respond 24/7 to leads from digital sources, boosting conversion at key moments of truth across the origination chain. It also increases underwriter productivity when paired with TOUCHLESS AI-powered document analysis, data consistency checks, automated conditions clearing, and Policy-as-Code underwriting, enabling underwriters to decision a loan in the most efficient way.
“With the introduction of our Intelligent AI Assistant MAYA, we are redefining the mortgage origination experience,” continued Rashid. “MAYA is human-like and can address any questions and concerns borrowers have and deliver real-time personalized guidance throughout the application process, helping them navigate each step with clarity and confidence. This reduces application errors and abandonment rates, accelerates loan processing, and empowers borrowers and lenders alike with seamless, hyper-personalized support — ultimately saving time and lowering costs for everyone involved.”
