Zillow Group Inc., the online real estate marketplace, has hired Jenny Arden as its first chief design officer, the company said.
Arden will assume a range of design leadership responsibilities, all focused on delivering seamless, connected, and customer-centric experiences across Zillow Group's brands, the company said.
"With millions of people using our apps and websites every month, and more people moving than ever before, we're focused on delivering a more integrated customer experience for everyone on Zillow," said Zillow Group COO Jeremy Wacksman. "Jenny has an impressive track record of building and designing transformative customer-facing products that provide intuitive and connected experiences. We're excited for her to join as CDO to help build Zillow 2.0 and help people unlock life's next chapter."
Arden previously served as vice president of digital design for Nike, overseeing the strategy, vision, and product experience for Nike.com, the Nike App, Nike Training Club, Nike Running Club, SNKRS, and a large suite of in-house operational tools, according to her LinkedIn profile.
Over her 20-year career, she also has worked at Lyft and Airbnb. Zillow described Arden as “an accomplished design leader with a unique background that spans from consumer design to consumer finance,” and said she will oversee Zillow Group's product design, research and user experience.
"Now is the opportune time to build a stronger customer connection to ensure we're meeting people where they are and solving their pain points," Arden says. "By elevating design, Zillow can have an even greater impact on the customers who come to the platform every day to dream and shop, and eventually move with the help of Zillow."
Zillow Group Inc. is one of the most visited real estate websites in the United States, offering customers an on-demand experience for selling, buying, renting or financing.
