Chief Innovation Officer
What factors impact a woman’s ability to lead others?
Leadership is vision, empathy, and care. Being the inspiration, setting the course, driving execution, sharing knowledge, growing skill sets and supporting the teams are all factors that impact outcomes.
What advice would you give to those just getting started in the mortgage industry?
Welcome! We are a tight-knit family, so once you’re in, you’re IN! The ups and downs can feel tumultuous, but everything is cyclical. See the slower times as an opportunity to discover areas for improvement.
For women specifically, the face of the industry is shifting, and you can expect more women in leadership roles. Find mentors early. Listen, learn, and grow.
Hear from the Women of Inspiration on 'The Interest'
What’s changed for you the most since you joined the mortgage industry?
I joined the industry pre-Great Recession, so nearly everything has changed since then. I am proud to have been a part of helping the industry find its footing again while doing so in a more responsible, sustainable manner.
What significant changes would you like to see from the mortgage industry in 2023?
I would like to see lenders refocus on their quality control operations. Take this time to uncover their risk tolerance, so that they can be certain that their tech, processes, and people are manufacturing loans that do not breach that tolerance.
What has been your biggest accomplishment as a mortgage professional?
There’s a laundry list of projects and things that I’ve helped to bring to life that has been impactful. But when I reflect on my biggest accomplishments, it’s the individuals with whom I’ve worked, the folks that I’ve mentored, the individuals who have mentored me that come to mind. All have helped me grow as a mortgage professional, a leader, and a human.