When it comes to loan origination, each team players’ goal should be the same, to close that loan. It’s not something that any one person can do by themselves. It’s a group effort that takes everyone’s unique skills and abilities, much like a team sport. As one team, it should be our priority that we have each other’s backs as we work together to get more people into homes and achieve the dream of homeownership.
Think about each of your players: your appraiser, your real estate agent, your processor, and so on. Then, ask yourself, “how does everyone’s job affect one another and how can everyone better collaborate as a team in order to get people into homes?”
Loan Originators Must Set Everyone Up For Success
Loan originators stand ready at tip off to get the game started. It’s in their hands to set everyone up for success. LOs have to begin by taking a complete application. It is their job to ensure that they have all the critical information that everyone needs included on the application. They are responsible for working closely with the borrower to get all the boxes checked at the beginning.
From a remote perspective, it may be a challenge as they are no longer physically touching the file as they once did in an office. While it may be easily accessible from a virtual perspective, LOs are wading in new territory. Many have probably built a new virtual routine by now, but, regardless, LOs must stay on top of their game in order to ensure the remainder of the team also can be successful when it’s their turn.