New TransUnion Tool Gives Agents An Edge Over Loan Originators – NMP Skip to main content

New TransUnion Tool Gives Agents An Edge Over Loan Originators

Mar 24, 2026
New Tool Gives Agents An Edge
Managing Editor

Mobile-first platform expands data access, prospecting power, and early borrower engagement — raising stakes for loan originators in the race to win the client

KEY TAKEAWAYS
  • A mobile-first platform means agents can prospect, verify, and reach out in real time, shrinking the window for originators to establish first contact and win the relationship.
  • Tools that combine identity insights, fraud signals, and prospecting lists in one place give agents capabilities that have traditionally helped LOs generate and convert leads.

TransUnion has launched a new mobile-first platform for real estate professionals, which could reshape how loan originators compete for borrower relationships.

The company announced TruLookup for Real Estate, a tool designed to help agents verify property ownership, assess personal safety risks, and generate prospecting leads from a single application. The platform, available in early April, consolidates functions that often require multiple tools, including identity insights, fraud indicators, and contact data for property owners.

While positioned as a productivity and safety solution for agents, the rollout signals a broader shift in how borrower opportunities are sourced and controlled.

TruLookup allows users to confirm legal property ownership before listing. It also enables them to review identity attributes associated with a phone number prior to in-person meetings and to generate location-based contact lists for targeted outreach. The platform also helps agents find phone numbers, email addresses, and mailing information for owners of unlisted properties, supporting direct prospecting efforts.

This level of data access, particularly with a mobile-first interface, could accelerate agents’ ability to identify and engage potential buyers and sellers in real time. This tighter window means originators must establish early contact.

A 2026 survey conducted by Forrester Consulting on behalf of TransUnion found that 48% of real estate professionals rely on four or more tools to confirm contact information and assess safety risks. Nearly half of those surveyed said the tools fall short in helping them identify potential clients. The most sought-after data points include property ownership status and addresses (57%), criminal offense history (43%), and fraud risk indicators (40%).

TruLookup integrates these elements into a single platform powered by TransUnion’s OneTru identity system, which connects consumer data across multiple use cases.

For loan originators, this development highlights a familiar and intensifying dynamic: the race to reach the borrower first. As agents gain faster, more direct access to ownership data and contact information, especially for off-market properties, they may become less reliant on traditional referral pipelines. Instead, they could generate their own deal flow. This shift could further direct early-stage borrower engagement toward the real estate side of the transaction.

The added layer of identity verification and safety screening may also strengthen agents’ position as primary client advisers. This is particularly true in initial interactions where trust and responsiveness are critical.

These changes do not displace the originator’s role in structuring and closing the loan. However, they do raise the stakes for visibility and speed, especially in a purchase-driven market where control of the first conversation often determines who ultimately captures the business.

TruLookup for Real Estate will be accessible through participating associations and brokerages, TransUnion said.

For originators, the key takeaway is not just the tool itself, but what it represents: a continued shift in data, speed, and prospecting power toward the front of the funnel. This serves as a reminder that borrower relationships are increasingly won before a loan application ever begins.

 

About the author
Managing Editor
Czarinna Andres leads editorial coverage for NMP, focusing on the trends, policies, and business strategies shaping today’s mortgage and housing finance landscape. She brings a background in journalism and media, with experience…
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