Tact is especially important in delivering bad news. Handled correctly tact can build credibility and strengthen your reputation, while preserving existing relationships. A tactful approach demonstrates professionalism and good manners, which can lead to career opportunities. Tact is critical for business and life success in handling interactions. Without tact we lose friends and other relationships, respect, work and money.
Tact, as defined by Merriam Webster’s dictionary is, “A keen sense of what to do or say in order to maintain good relations with others or avoid offense.”
How many times have you said something without thinking it through and then regretted it? I would venture to say we’ve all been guilty. Tact comprises many things including compassion, courtesy discretion, diplomacy, respect and thoughtfulness.
Often we are so focused on achieving results that we forget how we come across to other people. Seek out a group of people you trust who can give you valuable feedback on your communication skills. Be open to their suggestions and work on improving.
It’s important to note that tact is more than language. Tact encompasses how people react to situations and includes body language such as pacing or facial expressions — frowns, sighs or a rolling of eyes.
Tact wins friends; the lack of it often loses them. Tactful people make friends because they have a way of drawing people out and inducing them to express the best within them.